Terms & Conditions

These Terms & Conditions regulate the use of the website sunnyhaven.es. The website is owned by:

Sunny Haven provides information about accommodation services in the Canary Islands and allows users to contact Sunny Haven to request information or availability.

This website does not display prices, does not process online payments and does not confirm bookings automatically.

Any request sent through the website form, email, telephone or WhatsApp is considered a non-binding enquiry.

Submitting a form does not create a booking, does not guarantee availability and does not create any contractual obligation for Sunny Haven.

Availability, conditions and any possible booking must be confirmed directly by Sunny Haven through email, telephone, WhatsApp or another direct communication channel.

Bookings are only considered confirmed when Sunny Haven expressly confirms them directly to the guest.

The specific booking conditions, including dates, price, payment method, cancellation policy, check-in details and any other relevant condition, will be communicated directly to the guest before confirmation.

Prices are not displayed on this website.

Any price or offer communicated by Sunny Haven will be subject to availability, dates, accommodation type, number of guests and any specific conditions communicated at the time of the enquiry.

This website does not process online payments. If a payment is required, Sunny Haven will inform the guest directly about the available payment methods and applicable conditions.

Cancellation and change conditions may vary depending on the accommodation, dates, booking channel and specific agreement with the guest.

The applicable cancellation or change conditions will be communicated before the booking is confirmed.

Users agree to provide accurate and truthful information when contacting Sunny Haven.

Users must not use the website or contact channels to send false information, spam, offensive content, illegal content or any message that may damage Sunny Haven or third parties.

Sunny Haven works to keep the website content accurate and updated. However, images, descriptions, availability references or general information may be updated or modified at any time.

Images shown on the website are for informational purposes and may not represent every specific detail of the accommodation at the time of stay.

The website may include links to third-party services, including WhatsApp, social media platforms, maps, booking platforms or other external websites.

Sunny Haven is not responsible for the content, policies, operation or terms of third-party websites or services.

Sunny Haven will not be responsible for:

• Website interruptions or technical errors
• Temporary unavailability of the website
• Errors caused by third-party tools or providers
• Incorrect information provided by users
• Decisions made by users based only on general website information
• External websites or platforms linked from this website

All website content, including texts, images, logos, visual elements and design, belongs to Sunny Haven or is used with proper authorisation.

Users may not copy, reproduce, modify, distribute or commercially exploit website content without prior written authorisation.

The processing of personal data is governed by the Privacy Policy. The use of cookies and similar technologies is governed by the Cookie Policy.

Sunny Haven may update these Terms & Conditions at any time. The updated version will be published on this website.

These Terms & Conditions are governed by Spanish law. Any dispute will be handled according to the courts and tribunals legally applicable under Spanish law.